Weathertight Homes Resolution Service (WHRS) claims statistics 
November 2009

As at 30 November 2009 the Department has received 5916 claims lodged for 7581 properties and completed assessments for 7470 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

1278 resolved claims (22%) 2692 closed claims (46%)1  1946 active claims (33%)

Active claims

153 claims in a process of assessing eligibility (8%)  308 claims awaiting claimant decision (16%)2 1485 claims pursuing resolution (76%)

Claims pursuing resolution

487 claims with claimant pursuing repairs (33%)  570 claims in alternative jurisdictions (38%)  56 claims in the WHRS Act 2002 resolution process (4%)  372 claims in the WHRS Act 2006 resolution process (25%)

_{1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.}

_{2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.}

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Weathertight Services active claims by Territorial Authority region in which they occur:

Territorial Authority region	Number of properties with active claims as at 30 November 2009	Number of active claims as at 30 November 2009
Ashburton District Council	0	0
Auckland City Council	2002	813
Buller District Council	0	0
Carterton District Council	0	0
Central Hawkes Bay District Council	0	0
Central Otago District Council	0	0
Chatham Islands Council	0	0
Christchurch City Council	231	108
Clutha District Council	0	0
Dunedin City Council	2	2
Far North District Council	7	7
Franklin District Council	6	6
Gisborne District Council	1	1
Gore District Council	0	0
Grey District Council	0	0
Hamilton City Council	31	31
Hastings District Council	7	7
Hauraki District Council	2	2
Horowhenua District Council	0	0
Hurunui District Council	1	1
Hutt City Council	11	11
Invercargill City Council	3	3
Kaikoura District Council	0	0
Kaipara District Council	1	1
Kapiti Coast District Council	14	13
Kawerau District Council	0	0
MacKenzie District Council	0	0
Manawatu District Council	2	2
Manukau City Council	125	72
Marlborough District Council	5	5
Masterton District Council	0	0
Matamata-Piako District Council	2	2
Napier City Council	3	3
Nelson City Council	5	5
New Plymouth District Council	1	1
North Shore City Council	443	215
Opotiki District Council	0	0
Otorohanga District Council	0	0
Palmerston North City Council	5	5
Papakura District Council	0	0
Porirua City Council	13	13
Queenstown-Lakes District Council	7	7
Rangitikei District Council	0	0
Rodney District Council	92	92
Rotorua District Council	5	5
Ruapehu District Council	0	0
Selwyn District Council	4	4
South Taranaki District Council	0	0
South Waikato District Council	0	0
South Wairarapa District Council	2	2
Southland District Council	1	1
Stratford District Council	0	0
Tararua District Council	0	0
Tasman District Council	5	5
Taupo District Council	4	3
Tauranga City Council	156	90
Thames-Coromandel District Council	10	10
Timaru District Council	1	1
Upper Hutt City Council	3	3
Waikato District Council	1	1
Waimakariri District Council	5	5
Waimate District Council	0	0
Waipa District Council	0	0
Wairoa District Council	0	0
Waitakere City Council	352	179
Waitaki District Council	0	0
Waitomo District Council	0	0
Wanganui District Council	1	1
Wellington City Council	357	178
Western Bay of Plenty District Council	8	8
Westland District Council	0	0
Whakatane District Council	3	3
Whangarei District Council	19	19
TOTAL	3959	1946