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Weathertight Homes Resolution Service (WHRS) claims statistics November 2008

As at 30 November 2008 the Department has received 5,627 claims lodged for 6,399 properties and completed assessments for 5,934 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total claims: November 2008. White legend identifier 1,055 resolved claims (19%)

Dark green legend identifier 2,355 closed claims (42%) 1

Orange legend identifier 2,217 active claims (39%)

Active claims

Claims active: November 2008. White legend identifier 196 claims in a process of assessing eligibility (9%)

Light green legend identifier 422 claims awaiting claimant decision (19%) 2

Light grey legend identifier 1,599 claims pursuing resolution (72%)

Claims pursuing resolution

Claims pursuing resolution: November 2008. Light green legend identifier 698 claims with claimant pursuing repairs (44%)

Dark green  legend identifier 558 claims in alternative jurisdictions (35%)

Blue legend identifier 61 claims in the WHRS Act 2002 dispute resolution (4%)

Orange legend identifier 282 claims in the WHRS Act 2006 dispute resolution (18%)

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.


Weathertight Services active claims by Territorial Authority region in which they occur:

Territorial Authority Region Number of
properties with
active claims
as at 1 December 2008
Number of
active claims
as at 1 December 2008
Ashburton District Council 2 2
Auckland City Council 1,823 995
Buller District Council 2 2
Carterton District Council 0 0
Central Hawkes Bay District Council 0 0
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 241 129
Clutha District Council 0 0
Dunedin City Council 3 3
Far North District Council 6 6
Franklin District Council 5 5
Gisborne District Council 2 2
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 31 31
Hastings District Council 6 6
Hauraki District Council 2 2
Horowhenua District Council 0 0
Hurunui District Council 1 1
Hutt City Council 9 9
Invercargill City Council 3 3
Kaikoura District Council 0 0
Kaipara District Council 2 2
Kapiti Coast District Council 11 11
Kawerau District Council 0 0
MacKenzie District Council 0 0
Manawatu District Council 2 2
Manukau City Council 91 62
Marlborough District Council 8 8
Masterton District Council 1 1
Matamata-Piako District Council 2 2
Napier City Council 4 4
Nelson City Council 3 3
New Plymouth District Council 1 1
North Shore City Council 382 240
Opotiki District Council 0 0
Otorohanga District Council 0 0
Palmerston North City Council 8 8
Papakura District Council 1 1
Porirua City Council 10 10
Queenstown-Lakes District Council 8 8
Rangitikei District Council 0 0
Rodney District Council 97 97
Rotorua District Council 3 3
Ruapehu District Council 0 0
Selwyn District Council 4 4
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 1 1
Southland District Council 0 0
Stratford District Council 0 0
Tararua District Council 0 0
Tasman District Council 3 3
Taupo District Council 2 2
Tauranga City Council 149 88
Thames-Coromandel District Council 8 8
Timaru District Council 1 1
Upper Hutt City Council 2 2
Waikato District Council 2 2
Waimakariri District Council 7 7
Waimate District Council 0 0
Waipa District Council 0 0
Wairoa District Council 0 0
Waitakere City Council 354 200
Waitaki District Council 0 0
Waitomo District Council 0 0
Wanganui District Council 3 3
Wellington City Council 361 201
Western Bay of Plenty District Council 9 9
Westland District Council 1 1
Whakatane District Council 9 9
Whangarei District Council 17 17
TOTAL 3,703 2,217