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Weathertight Homes Resolution Service (WHRS) claims statistics August 2008

As at 1 September 2008 the Department has received 5,550 claims lodged for 6,394 properties and completed assessments for 5,675 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total claims: August 2008. White identifier.  1,010 Resolved claims (18%)

Eco green identifier.  2,308 Closed claims (42%) 1

Orange identifier.  2,232 Active claims (40%)

Active claims

Active claims: August 2008. White identifier.  172 Claims in a process of assessing eligibility (8%)

Light green identifier.  451 Claims awaiting claimant decision (20%) 2

Light grey identifier.  1,609 Claims pursuing resolution (72%)

Claims pursuing resolution

Claims pursuing: August 2008. Light green identifier.  745 Claims with claimant pursing repairs (46%)

Eco green identifier.  580 Claims in alternative jurisdictions (36%)

Blue identifier.  74 Claims in the WHRS Act 2002 resolution process (5%)

Orange identifier.   210 Claims in the WHRS Act 2006 resolution process (13%)

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.


Weathertight Services Active Claims by Territorial Authority region in which they occur:

Territorial Authority Region Number of
properties with
active claims
as at 1 September 2008
Number of
active claims
as at 1 September 2008
Ashburton District Council 2 2
Auckland City Council 1,743 1,015
Buller District Council 2 2
Carterton District Council 0 0
Central Hawkes Bay District Council 0 0
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 210 121
Clutha District Council 0 0
Dunedin City Council 3 3
Far North District Council 6 6
Franklin District Council 5 5
Gisborne District Council 2 2
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 32 32
Hastings District Council 5 5
Hauraki District Council 2 2
Horowhenua District Council 0 0
Hurunui District Council 1 1
Hutt City Council 9 9
Invercargill City Council 3 3
Kaikoura District Council 0 0
Kaipara District Council 2 2
Kapiti Coast District Council 11 11
Kawarau District Council 0 0
MacKenzie District Council 0 0
Manawatu District Council 2 2
Manukau City Council 84 58
Marlborough District Council 8 8
Masterton District Council 1 1
Matamata-Piako District Council 2 2
Napier City Council 4 4
Nelson City Council 4 4
New Plymouth District Council 3 3
North Shore City Council 394 241
Opotiki District Council 0 0
Otorohanga District Council 0 0
Palmerston North City Council 8 8
Papakura District Council 1 1
Porirua City Council 11 11
Queenstown-Lakes District Council 7 7
Rangitikei District Council 0 0
Rodney District Council 97 97
Rotorua District Council 4 4
Ruapehu District Council 0 0
Selwyn District Council 4 4
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 1 1
Southland District Council 0 0
Stratford District Council 0 0
Tararua District Council 0 0
Tasman District Council 3 3
Taupo District Council 3 3
Tauranga District Council 147 88
Thames-Coromandel District Council 7 7
Timaru District Council 1 1
Upper Hutt City Council 2 2
Waikato District Council 2 2
Waimakariri District Council 8 8
Waimate District Council 0 0
Waipa District Council 0 0
Wairoa District Council 0 0
Waitakere City Council 350 200
Waitaki District Council 1 1
Waitomo District Council 0 0
Wanganui District Council 3 3
Wellington City Council 349 205
Western Bay of Plenty District Council 8 8
Westland District Council 1 1
Whakatane District Council 8 8
Whangarei District Council 15 15
TOTAL 3,581 2,232