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Weathertight Homes Resolution Service (WHRS) claims statistics
October 2009

As at 01 November 2009 the Department has received 5895 claims lodged for 7571 properties and completed assessments for 6985 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total claims October 2009. White legend identifier 1257 resolved claims (21%)

Dark green legend identifier 2648 closed claims (45%)1

Orange legend identifier 1990 active claims (34%)

Active claims

 Active claims October 2009. White legend identifier 183 claims in a process of assessing eligibility (9%)

Light green legend identifier 315 claims awaiting claimant decision (16%)2

Light grey legend identifier 1492 claims pursuing resolution (75%)

Claims pursuing resolution

Claims pursuing resolution October 2009.   Light green legend identifier 453 claims with claimant pursuing repairs (30%)

Dark green  legend identifier 612 claims in alternative jurisdictions (41%)

Blue legend identifier 56 claims in the WHRS Act 2002 resolution process (4%)

Orange legend identifier 371 claims in the WHRS Act 2006 resolution process (25%)

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.


Weathertight Services active claims by Territorial Authority region in which they occur:


Territorial Authority region Number of
properties with
active claims
as at 1 November 2009
Number of
active claims
as at 1 November 2009
Ashburton District Council 1 1
Auckland City Council 2021 850
Buller District Council 0 0
Carterton District Council 0 0
Central Hawkes Bay District Council 0 0
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 229 106
Clutha District Council 0 0
Dunedin City Council 2 2
Far North District Council 7 7
Franklin District Council 6 6
Gisborne District Council 2 2
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 31 31
Hastings District Council 7 7
Hauraki District Council 2 2
Horowhenua District Council 0 0
Hurunui District Council 1 1
Hutt City Council 11 11
Invercargill City Council 3 3
Kaikoura District Council 0 0
Kaipara District Council 1 1
Kapiti Coast District Council 13 12
Kawerau District Council 0 0
MacKenzie District Council 0 0
Manawatu District Council 2 2
Manukau City Council 125 72
Marlborough District Council 5 5
Masterton District Council 0 0
Matamata-Piako District Council 2 2
Napier City Council 3 3
Nelson City Council 5 5
New Plymouth District Council 1 1
North Shore City Council 445 217
Opotiki District Council 0 0
Otorohanga District Council 0 0
Palmerston North City Council 5 5
Papakura District Council 0 0
Porirua City Council 13 13
Queenstown-Lakes District Council 7 7
Rangitikei District Council 0 0
Rodney District Council 92 92
Rotorua District Council 5 5
Ruapehu District Council 0 0
Selwyn District Council 4 4
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 1 1
Southland District Council 1 1
Stratford District Council 0 0
Tararua District Council 0 0
Tasman District Council 5 5
Taupo District Council 4 3
Tauranga City Council 156 90
Thames-Coromandel District Council 10 10
Timaru District Council 1 1
Upper Hutt City Council 3 3
Waikato District Council 1 1
Waimakariri District Council 5 5
Waimate District Council 0 0
Waipa District Council 0 0
Wairoa District Council 0 0
Waitakere City Council 352 179
Waitaki District Council 0 0
Waitomo District Council 0 0
Wanganui District Council 1 1
Wellington City Council 361 182
Western Bay of Plenty District Council 9 9
Westland District Council 0 0
Whakatane District Council 5 5
Whangarei District Council 19 19
TOTAL 3985 1990