newzealand.govt.nz - connecting you to New Zealand central & local government services

in this section

Knowing your rights and responsibilities
Keeping records
Communicating
How to talk to your landlord/tenant to sort things out (quick guide)
Tips to help sort out rent arrears
Tips to help sort out maintenance, damage and repairs
Support and assistance
Frequently asked questions

Knowing your rights and responsibilities

Knowing your rights and responsibilities under the law will help you sort out issues that have become problems during a tenancy.

The Department of Building and Housing produces a range of publications, including booklets and information sheets to assist both landlords and tenants.

General information about renting

We can help explain your rights and responsibilities, and tell you what the renting law (the Residential Tenancies Act) says about a problem. Just call us on 0800 TENANCY (0800 83 62 62).