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Building Regulation and Controls

Building Regulation and Controls
This output expense involves delivering a regulatory regime that ensures buildings are built properly first time and meet the needs of New Zealanders. It includes specifying the regulatory environment, setting standards for buildings and building sector capability, and providing advice and guidance about the regulations and standards.
Outputs Measures Standard 2005/06 Standard 2006/07
Setting the Standards for Buildings:
Maintaining and reviewing existing Building Code and Compliance Documents; issuing warnings and bans as required.		 Quantity
Completion of 20 Building Code priority review projects relating to Code clauses and/or Compliance Documents		 Revised measure 20
Quality
Projects completed before 30 June 2007 and in accordance with the requirements of the Building Act 2004		 Revised measure Require-ments met by 30 June 2007
Building Sector Education:
Building officials' education and increasing learning across the building sector.		 Quantity
Establish a baseline by 30 June 2007 on building practitioner performance to inform a strategy to enhance practitioner competency in 2007/08 		New measure Baseline established by 30 June 2007
Quality
Building sector bodies endorse the findings of the baseline assessment		 New measure Standard met
Public Information and Education:
Provide information and education to enable better informed consumer decisions.		 Quantity
Baseline survey of consumers' awareness of building sector information and practices undertaken by 30 September 2006		 New measure 30 September 2006
Strategy developed and activity commenced to enhance consumer awareness and influence behaviour toward better informed decision-making when purchasing homes and other buildings by 30 June 2007 New measure 30 June 2007
Quality
All communications developed in accordance with our guidelines on professional communication		 New measure Guidelines met
Building Regulation Advice and Guidance:
Provide advice and guidance information to the building sector and consumers.		 Quantity
Guidance material releases		 New measure 15
Codewords issues New measure 8
Forecast of queries answered by call centre (demand-driven) New measure 12,000
Quality
All communications developed in accordance with our guidelines on professional communication		 New measure Guidelines met
Percentage of queries resolved by call centre (not escalated) New measure 60%
Operate Regulatory Schemes:
Administer product certification scheme, building consent authority accreditation and registration scheme, and dam safety scheme.		 Quantity
Operational processes and procedures are developed prior to start of building consent authority accreditation and registration scheme, dam safety scheme and product certification scheme		 New measure Processes and procedures are developed
Quality
Measures to be developed on establishment of finalised schemes, in accordance with the requirements of the Building Act 2004		 New measure Require-ments met
All operational policy development meets our Quality Standards for Policy Advice New measure Standard met
Monitor Building Consent Authorities:
Ensure adherence to standards in the building sector.		 Quantity
Undertake and complete technical reviews of territorial authorities 		New measure 6
Quality
Technical reviews completed in accordance with the Departments's Technical Review Guidelines		 New measure Guidelines met
Resolve Complaints and Disputes:
Investigate and resolve complaints and disputes about territorial authorities, building consent authorities, Building Consent Accreditation Body and Product Certification Accreditation Body; and issue determinations.		 Quantity
Forecast complaints and disputes receivedand managed		 New measure Demand-driven
Determinations issued (demand-driven) New measure 160
Quality
Percentage of determinations appealed		 New measure Less than 3%
Timeliness
Percentage of determinations completed within the statutory timeframe (60 days)		 Revised measure 90%
Building and Construction Monitoring, Research and Evaluation:
Undertake regulator and industry performance monitoring and reporting; and commission building-related research.		 Quantity
Four industry advisory panels operating		 New measure Ongoing
Reports published each year on sector trends New measure 4 per year
Research projects completed New measure 7
Quality
Industry advisory panels operate within their agreed terms of reference		 New measure Terms of reference met
Cost for output expense (figures exclusive of GST)
Revenue: Crown
$000		 Revenue: Department
$000		 Revenue: Other
$000		 Total Expenses
$000		 Surplus/(Deficit)
$000
200 62 18,072 12,640 5,694

Weathertight Homes Resolution Service

Weathertight Homes Resolution Service
This output expense involves the provision of assessment and dispute resolution services for homeowners whose homes are affected by the 'leaky building syndrome'. The operations of the Service and the Weathertight Homes Resolution Services Act 2002 have been comprehensively reviewed and a series of legislative and operational changes are proposed to be implemented during 2006/07. These changes will enhance the delivery of each stage of the WHRS process and the effective implementation of these changes will be the major focus for 2006/07.
Outputs Measures Standard 2005/06 Standard 2006/07
Implementation of WHRS Changes
(including providing advice and information)		 The delivery of changes to each stage of the WHRS process within the agreed timeframes, quality and budget set out in the implementation plan New measure Measure achieved
Weathertight Homes Claims Assessment:
Provide owners of leaky homes with an assessor's report prepared in relation to their claim. The primary statutory role of the assessment report is to provide the basis for establishing the eligibility of a claim. Claim assessment is completed when a claimant is advised of the claim's eligibility. Changes are to be made to the assessment process to provide a more comprehensive report that identifies all weathertightness damage and repairs and support the changes to the resolution process. Completed reports may also be provided with addenda or revised to enable their use in the enhanced resolution process.		 Quantity
Forecast new claims received		 New measure 1,250-1,850
Forecast volume of assessments completed 1,050-1,550 1,200-1,800
Forecast volume of addenda or revisions completed New measure 400-850
Quality
Assessment reports, including addenda and revisions, produced following implementation of the new business model will meet the quality criteria established as part of the assessment methodology and code of practice		 New measure 95%
Timeliness
Percentage of applicants receiving acknowledge-ment, and accurate and timely information and advice is provided within 5 working days of receipt of their applications by the WHRS		 95% 95%
Percentage of claims assessments for single homes completed within 6 months of receipt of their application 85% 85%
Percentage of claims assessments from multi-dwelling complexes completed within 12 months of receipt of their application 85% 85%
Percentage of addenda or report revisions requested by adjudicators or mediators completed within 6 months of receipt of their request New measure 85%
Dispute Resolution:
Provide a service for homeowners with eligible claims to establish the parties to the claims, collate the evidence and hold either mediation or adjudication hearings to resolve the claims. New processes will be implemented during 2006/07 to enhance this service.		 Quantity
Forecast number of claims commencing dispute resolution		 New measure 1,100-2,450
Forecast number of claims ready for mediation or adjudication hearings New measure 700-2,200
Forecast number of claims resolved New measure 350-1,100
Quality
Performance measures to be established during implementation of the new business model		    
Timeliness (the specific time periods for these measures are to be established during implementation of the new business model)
Percentage of claims processed to be ready for mediation or adjudication hearings within a specified time period of the claimant electing to commence the resolution process		 Revised measure 80%
Percentage of claims resolved by mediation within a specified time period of the claim being ready for mediation hearing Revised measure 80%
Percentage of claims determined by adjudication within a specified time period of the claim being ready for adjudication hearing Revised measure 80%
Cost for output expense (figures exclusive of GST)
Revenue: Crown
$000		 Revenue: Department
$000		 Revenue: Other
$000		 Total Expenses
$000		 Surplus/(Deficit)
$000
23,672 57 113 23,842 0