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How we will measure progress

The Department currently develops and publishes a quarterly Building and Housing Trends report that monitors and comments on key trends in the housing and building sector. The indicators that underpin the report, while providing a lot of valuable information, still need to be fully aligned with our outcome framework. This work will be undertaken over the period covered by this Statement of Intent.

We will take a three-tier approach to measuring progress toward outcomes.

  • Outcome measures: Over the period covered by this Statement of Intent we will develop a comprehensive set of indicators that will provide the basis for assessing and reporting on progress towards achieving our intermediate outcomes. As these indicators are developed, they will be included in future statements of intent. These indicators will build on the framework outlined in the following table and take account of data sources and indicators that currently inform our Building and Housing Trends reports. When considered together they will provide a gauge of the overall outcome: the people of New Zealand have access to quality homes and buildings that meet their needs and reflect our New Zealand environment.
  • Impact measures: We are developing and implementing an evaluation strategy aimed at measuring the impact and cost-effectiveness of our interventions. This strategy will be informed by the development of an 'intervention logic' that relates departmental activities to the outcomes sought by the Government. Our initial focus has been on designing an approach to assessing the impact of the Building Act 2004 reforms. More broadly, cost-effectiveness is a key consideration in formulating policy advice on proposed interventions. It will also be considered in the review of key initiatives, for example implementing new service models for Tenancy Services and the Weathertight Homes Resolution Service. As we confirm suitable cost-effectiveness measures, we will include them in future statements of intent as required under section 40(d)(ii) of the Public Finance Act 1989.
  • Output measures: The third tier will focus on measuring the delivery of our outputs. Progress in this regard will be reported and monitored regularly as agreed with our Ministers against our departmental output agreement.
Intermediate Outcomes
Desired outcome Likely indicators (to be further developed)
Buildings and homes that perform well in the New Zealand environment

Increased research into new building technologies for the New Zealand environment.

Compliance data, including:

  • number of outstanding code compliance certificates (post application or over 2 years from receiving the building consent)
  • number of prosecutions for offences under the Building Act 2004.

Health and safety data and building consents data.

A vibrant building, construction and housing sector with skilled building and housing professionals

Licensed building practitioner data, including the number of currently licensed or registered electricians, engineers and architects.

Building consent authority accreditation.

Sector performance data.

Training and qualifications data, including:

  • Building and Construction Industry Training Organisation (BCITO) trainees and qualification graduates
  • number of building officials enrolled for the national qualification
  • number of people holding the national qualification for building officials.
Homes and buildings that meet the changing needs of New Zealanders

Indicators that signal adaptation to:

  • improved supply of affordable housing
  • best use, provision and allocation of social housing
  • houses that better meet the changing needs of families and a changing population
  • homes and buildings that use energy more effectively and efficiently
  • innovative and sustainable approaches to building practices and urban design.
Confident owners, tenants and users

Public awareness and satisfaction levels, including:

  • Residential Tenancies Act 1986 awareness and satisfaction (tenants and landlords)
  • building quality standards awareness and satisfaction (consumers).

Easy access to information.

Clarity about, and balance between, rights and obligations.

Stability of tenure.

Access to redress and dispute resolution, including:

  • weathertightness claims
  • weathertightness problems resolved
  • percentage of tenancy investigations resulting in voluntary compliance
  • number of tenancy disputes as a proportion of bond transactions.

Note: This table includes a number of likely indicators as bullet points, together with other broad areas where we will identify additional indicators.