Skip to content.
Return to Department of Building and Housing home page.

what's new

19 September 2011: The latest edition of the Villager is now available »

10 August 2011: Fees for retirement village registration change from 11 August 2011 »

essential resources

Retirement Villages. Read the 'Thinking of living in a retirement village?' online or you can order a free hard copy by completing our online form.

Tips on choosing a retirement village

An operator's guide to retirement villages [PDF 179 KB, 16 pages].

further information

for implementation of the Retirement Villages Act call the Department of Building and Housing on 0800 83 62 62

for registration requirements call the Register of Retirement VillagesNZ Companies Office - Register of Retirement Villages website. on 0800 268 269 

for information about the disputes process call the Retirement CommissionRetirement Commission website on 04 499 7396

on choosing a retirement village visit the Sorted website www.sorted.org.nz

for accommodation supplements call Work and Income New ZealandWork and Income NZ website on 0800 599 009

The Ministry of Social Development offers a number of services for older people. Click hereMinistry of Social Development website for more information or phone 0800 552 002.

help with PDF files

Find out more »

Retirement Villages Act 2003

The Retirement Villages Act, passed in 2003, strengthens consumer protection for residents and intending residents. The Act provides a regime to control and monitor retirement village operators.

For the first time there is a legal definition of ‘retirement villages’ that covers a range of operations. For a detailed description, see section 6 of the Retirement Villages Act at the New Zealand Legislation websitewww.legislation.govt.nz

The definition focuses on the substance of the village, rather than the form, documentation or the title granted to a resident.  The Act specifically states under section 6(5) that in determining whether a property is a ‘retirement village’, regard should be given to the nature, substance and economic effect of the operation of the property, independent of its form or description in any document.

The Act provides rights for people who live in or are considering entering such a village. It contains detailed provisions about residents’ rights in the period before an intending resident enters a retirement village, during their occupation, and after they leave.

The Act places responsibilities on all retirement village operators.  These requirements replace obligations under the Securities Act 1978 that previously governed some operators.

The new requirements mean that every retirement village operator must:

  • register each village with the Registrar of Retirement Villages. To register operators must lodge the following documents with the Registrar of Retirement Villages:
    • application form
    • disclosure statement
    • title documents
    • deed of supervision
    • an occupation right agreement
    • any other relevant documents.
  • provide the Registrar of Retirement Villages with annual returns, including audited financial statements
  • appoint a statutory supervisor (unless exempted from doing so)
  • comply with the Code of Residents' Rights
  • provide a complaints facility and dispute resolution process for residents
  • comply with a Code of Practice for Retirement Villages when it is in force.

All Regulations that accompany the Act are in force. Copies of these regulations can be found at the New Zealand Legislation website www.legislation.govt.nz or purchased at Bennetts Bookshop.