Organisational structure
The Department is currently made up of the following business groups.
- Sector Policy, provides policy advice in support of a strong, well-performing building and housing sector capable of delivering quality homes and buildings.
- Service Delivery Branch, provides integrated service delivery and efficient and effective dispute-resolution systems for the building and housing sector.
- Building Quality Branch, provides authoritative standards, guidance and technical advice that enables the delivery of homes and buildings that perform well in the New Zealand environment and contribute to sustainability.
- Sector Capability Branch, leads the design and delivery of systems to encourage and support a strong, well-performing building and housing sector and ensure those participating in it are delivering buildings and homes that perform well.
- Corporate, delivers organisational systems that enable top-quality professional corporate advice and business support for the Department.
Office locations
Our people are spread across the Wellington-based national office, Porirua-based Contact Centre, and regional offices throughout the country from Invercargill to Whangarei.
How to contact us
Our Contact Centre provides a comprehensive service for people with queries about building, weathertightness, housing and tenancy matters. When calling us, a Contact Centre adviser will answer your query, or direct you to the staff member who is best able to help. Contact us.
Media enquiries
Please refer to our media assistance page for contact details and other useful information.