Contact us
You can phone, email, or visit the Department of Building and Housing, or contact us for media assistance.
National office
Department of Building and Housing
Level 6, 86 Customhouse Quay, Wellington 6011
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Phone us
Our 0800 numbers below are the best place to start.
It will save you time if you use the number that relates to the service you are interested in.
Media contact
Please refer to our media assistance page.
For tenancy advice and information
Call 0800 TENANCY (0800 83 62 62)
(Language Line
assistance available)
From overseas: +64 4 238 4695
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Department of Building and Housing
PO Box 10-729
Wellington 6143
For bond advice and information
Department of Building and Housing
PO Box 50 445, Porirua 5240
Call 0800 737 666
(Language Line assistance available)
From overseas: +64 4 238 4693
Fax: +64 4 237 7884
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
For building controls and Building Act information
Call 0800 242 243
(Language Line assistance available)
From overseas: +64 4 238 6362
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: info@dbh.govt.nz
For licensing information
Call 0800 60 60 50
(Language Line assistance available)
From overseas: +64 4 238 6312
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: licensing@dbh.govt.nz
Weathertight Services
Call 0800 324 477
(Language Line assistance available)
From overseas: +64 4 237 1604
Hours of operation: 8:30 am - 5:00 pm NZT Monday - Friday
Fax: 0800 116 189
Email: info@dbh.govt.nz
Weathertight Services
PO Box 10-729
Wellington 6143
For Sector Policy, Business Support, Communications, and Human Resources
Department of Building and Housing
Level 6, 86 Customhouse Quay, Wellington 6011
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Email: info@dbh.govt.nz
Email us
info@dbh.govt.nz for general enquiries
webmaster@dbh.govt.nz for technical website issues
abuse@dbh.govt.nz to inform us about nuisance email, for example, spam
privacy@dbh.govt.nz for privacy issues related to the Department
complaints@dbh.govt.nz for complaints about the Department
Visit us
Call in to one of our main offices or phone 0800 TENANCY (0800 83 62 62) to make an appointment.
Tenancy branch staff regularly visit 87 communities around New Zealand to provide information and dispute resolution services to tenants and landlords. To make an appointment, call 0800 83 62 62.