Contact us
To contact the Department of Building and Housing, choose from the options on the right.
National office contact details
Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Phone us
If you are phoning us for the first time, or you have a question about a service you are receiving from us, then our 0800 numbers listed below are the best place to start.
It will save you time and your questions will be answered more quickly if you use the number that relates to the service you are interested in.
Media contact
Please refer to our media assistance page.
For tenancy advice and information
Call 0800 TENANCY (0800 83 62 62)
From overseas: +64 4 238 4695
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
For bond advice and information
Call 0800 737 666
From overseas: +64 4 238 4693
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
For building controls and Building Act information
Call 0800 242 243
From overseas: +64 4 238 6362
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: info@dbh.govt.nz
For licensing information
Call 0800 60 60 50
From overseas: +64 4 238 6312
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: licensing@dbh.govt.nz
Weathertight Services
Call 0800 324 477
From overseas: +64 4 237 1604
Hours of operation: 8:00 am - 5:30 pm NZT Monday - Friday
Fax: 0800 116 189
Email: info@dbh.govt.nz
Weathertight Services
PO Box 10-729
Wellington
For Building and Housing Sector Policy, Business Support,
Communications, Human Resources and Organisation Capability
Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Email: info@dbh.govt.nz
Email us
Please use the relevant address below.
info@dbh.govt.nz for general enquiries
webmaster@dbh.govt.nz for technical website issues
abuse@dbh.govt.nz to inform us about nuisance email, for example, spam
privacy@dbh.govt.nz for privacy issues related to the Department
complaints@dbh.govt.nz for complaints about the Department
Visit us
Call in to one of our main offices or phone 0800 TENANCY (0800 83 62 62) to make an appointment.
We also regularly visit 87 communities around New Zealand to provide information and dispute resolution services to tenants and landlords. To make an appointment, call 0800 83 62 62.