Directory
National office contact details
Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Department's website: www.dbh.govt.nz
Contact us
Tenancy advice and information
Call 0800 TENANCY (0800 83 62 62)
From overseas: +64 4 238 4695
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Bond advice and information
Call 0800 737 666
From overseas: +64 4 238 4693
Hours of operation: 8.00 am to 5.30 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Building controls and Building Act information
Call 0800 242 243
From overseas: +64 4 238 6362
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: info@dbh.govt.nz
Licensed building practitioners information
Call 0800 60 60 50
From overseas: +64 4 238 6312
Hours of operation: 8.30 am to 5.00 pm NZT Monday - Friday
Email: licensing@dbh.govt.nz
Weathertight services
Call 0800 324 477
From overseas: +64 4 237 1604
Hours of operation: 8:00 am - 5:30 pm NZT Monday - Friday
Fax: 0800 116 189
Email: info@dbh.govt.nz
Sector Policy, Sector Trends and Performance, Service Delivery, Building Quality, Sector Capability and Corporate
Department of Building and Housing
Level 6, 86 Customhouse Quay
PO Box 10-729, Wellington 6143
Phone: +64 4 494 0260
Fax: +64 4 494 0290
Email: info@dbh.govt.nz
Visit us
Call in to one of our main offices or phone 0800 TENANCY (0800 83 62 62) to make an appointment.
We also regularly visit 87 communities around New Zealand to provide information and dispute resolution services to tenants and landlords. To make an appointment, call 0800 83 62 62.
Service location directory
Tenancy advice
Freephone (in New Zealand) 0800 83 62 62 between 8:00 am and 5:30 pm weekdays, for advice or to make an appointment at your local office.
Calling from overseas: +64 4 238 4695
Bond enquiries
Freephone (in New Zealand) 0800 737 666 between 8:00 am and 5:30 pm weekdays.
Calling from overseas: +64 4 238 4693
Fax: (04) 237 7884
PO Box 50 445
Porirua 5240
Mediation and advice is available by appointment in many locations throughout New Zealand. Call 0800 83 62 62 to make an appointment or to talk to someone about a renting problem. You can also visit one of our offices listed below. The offices are generally open between 8:30 am and 4:30 pm weekdays.
We are also available to provide public education to landlords, tenants and related organisations. Call 0800 83 62 62 for more information.
Auckland
Level 3
AXA Building
41 Shortland Street
PO Box 90-172
Auckland 1142
Fax: (09) 375 6402
Christchurch
Level 2
10 Nelson Street
PO Box 22-725
Christchurch 8142
Fax: (03) 341 7754
Hamilton
Level 2
36 Bryce Street
Private Bag 3124
Hamilton 3240
Fax: (07) 834 1571
Manukau
Level 1, CST Nexia Centre
22 Amersham Way
PO Box 76-469
Manukau 2241
Fax: (09) 263 6013
Wellington
Level 6
86 Customhouse Quay
PO Box 10-729
Wellington 6143
Fax: (04) 494 0290