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Annual Report 2007/08

Chief Executive's overview

Part 1:

Part 2: Performance information

Part 3: Residential Tenancies Trust account

Part 4: Additional information

alternative format

Download the Annual Report 2007/08 [PDF 891 KB, 134 pages]

Occupational Licensing

This output class involves developing, implementing and maintaining registration and licensing regimes for building practitioners and electrical workers.

Output: Develop and Implement Building Practitioner Licensing Scheme: Design, establishment and maintenance of an occupational licensing regime for building practitioners under the Building Act 2004.

Actual 2006/07	Measures	Standard 2007/08	Performance to 30 June 2008
	Quantity
New measure for 2007/08	Develop and implement systems and procedures to enable the operation of the Registrar's and Building Practitioners Board's functions from 1 November 2007	Measure achieved	Achieved Registrar and Building Practitioners Board functions have been operational since 1 November 2007.
New measure for 2007/08	Make substantial progress towards developing the operational framework for trade and specialist licence classes	Measure achieved	Achieved The operational framework has been established. Draft competencies and fee levels have been developed and consulted on for roofing, bricklaying and blocklaying, and external plastering. Work is under way developing draft competencies and fee levels for steel structure, concrete structure and pile foundations.
New measure for 2007/08	Effect a smooth transition from the scheme's development/ implementation phase to ongoing operation	Measure achieved	Achieved Phase One of the scheme became operational on 1 November 2007 with the launch of the first seven licensing classes. Development has now commenced on the next set of licensing classes.
New measure for 2007/08	Implement a communications programme explaining the scheme to applicants, other stakeholders and the public	Measure achieved	Achieved This has been completed in relation to the first seven licensing classes. A programme to cover the next set of licensing classes is under development and will be completed in the next quarter.
New measure for 2007/08	Process and assess voluntary licence applications (design, site and carpentry) from 1 November 2007	Measure achieved	Achieved Processing and assessment of licensing applications commenced on 1 November 2007.
	Quality
Measure achieved	Regulations and rules developed meet our quality standards for policy advice	Measure achieved	Achieved Regulations and rules developed met our quality standards for policy advice.

Output: Licensing of Electrical Workers: Administer and develop the electrical occupational licensing requirements under the Electricity Act 1992.

Actual 2006/07¹³	Measures	Standard 2007/08	Performance to 30 June 2008
	Quantity
1,537¹⁴	Process electrical workers registrations	1,600	Achieved 2,115 electrical workers registrations were processed.
16,414¹⁵	Issue practising licences	22,500	Achieved 24,011 practising licences were issued.
	Conduct
861¹⁶	electrical audits	3,000	Not achieved 1,512 electrical audits were undertaken. The pool of Certificates of Compliance available for auditing has reduced over recent years as a result of the successful self-regulation schemes operating within the Electrical Contractors Association of New Zealand (ECANZ) and the Appliance and Electronic Industry Association (AEIA).
6,000	telephone competency audits of registered electrical workers who have not uplifted a practising licence	6,000	Achieved 6,016 telephone contacts were completed.
44	competency audits of electrical workers who hold a provisional licence and/or are supervised trainees	200	Not achieved 194 audits were completed. The standard was not met due to difficulties in contacting some of the provisional licence holders selected for audit. Eight further audits are under way and are expected to be completed during July 2008.
	Quality
All referrals to Board approved and legislative requirements met.	All decisions that are referred to the Electrical Workers Registration Board comply with the Electricity Act 1992 and Electricity Regulations 1997 and with published policies	All referrals to Board approved and legislative requirements met	Achieved All decisions referred to the Electrical Workers Registration Board complied with the Electricity Act 1992 and Electricity Regulations 1997 and with published policies.
	Timeliness
	Licensing and Registrations
98%	Process correctly completed practising licence applications	95% within 10 clear business days of receipt	Achieved 99% of correctly completed practising licence applications were issued within 10 clear business days of receipt.
98%	Process correctly completed registration applications	95% within 10 clear business days of receipt	Achieved 100% of correctly completed registration applications processed were issued within 10 clear business days of receipt.
	Complaints against non-registered electrical workers
New measure for 2007/08	Period from the date a complaint is received by the Electrical Workers Licensing Group to be referred to the Registrar for decision to prosecute	80% within 12 weeks of receipt	Achieved 100% of complaints received were referred to the Registrar for decision to prosecute within 12 weeks of receipt.
	Complaints against registered electrical workers
Revised measure for 2007/08	(a) Period from the date a complaint is received by the Electrical Workers Licensing Group to the date of the Complaints Assessment Committee's decision	75% within 18 weeks of receipt	Not achieved 58% of complaints were dealt with within 18 weeks of receipt. The standard was not met due to the handling of multiple complaints against two individual practitioners; 30 complaints were held back while nine additional complaints were investigated. This allowed all of the complaints against each practitioner to be decided at the same time in fairness to the practitioner. If these 39 complaints were not included, the 75% target would have been exceeded as 89% of all other complaints were dealt with within 18 weeks of receipt.
100%	(b) Period from the date a complaint is received from the Complaints Assessment Committee to the date of the Electrical Workers Registration Board decision, where the committee decides to refer a complaint to the Board for decision	70% within 15 weeks of receipt	Achieved 97% of complaints were decided within 15 weeks of receipt.

Financial Performance

2007 Actual $000		2008 Actual $000	2008 Main Estimates $000	2008 Supplementary Estimates $000
-	Revenue - Crown	-	-	-
36	Revenue - Departmental	37	47	27
3,178	Revenue - Other	5,472	6,876	5,593
3,214	Total Revenue	5,509	6,923	5,620
8,812	Total Expenses	9,657	8,871	10,226
(5,598)	Net surplus/(deficit)	(4,148)	(1,948)	(4,606)

13 The administration of the Electrical Workers Licensing regime was transferred from the Ministry of Economic Development on 1 September 2006. The quantities are only based on the 10-month period to 30 June 2007.

14 This target was revised for 2007/08. The target for 2006/07 was 1,250.

15 This target was revised for 2007/08. The target for 2006/07 was 13,500.

16 This target was revised for 2007/08. The target for 2006/07 was 2,400.