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Ministerial Servicing

Ministerial Servicing
This involves the provision of ministerial services to assist the Minister(s) to carry out his or her executive and legislative functions.

Performance measures Performance to 30 June 2006
Ministerial Servicing
Ministerial satisfaction assessed through a structured discussion with the Minister. This will include performance on quality standards agreed with the Minister Discussions take place on an ongoing basis and discussions are held at chief executive level
Parliamentary Questions - provide draft responses to parliamentary questions.
All answers to parliamentary questions are provided within the deadlines agreed with the Minister 56 draft responses to parliamentary questions were provided.
100 percent of responses were delivered within the agreed deadlines
Ministerials - provide draft responses to ministerial correspondence.
All answers to ministerial drafts are provided within the deadlines agreed with the Minister 243 responses to ministerial correspondence were drafted.
78 percent of responses were delivered within the agreed deadlines
Official Information Act and Privacy Act Requests - provide replies to requests made under the Official Information Act 1982 and Privacy Act 1993.

All answers to requests made under the Official Information and Privacy Acts comply with the legislation.

All answers to requests made under the Official Information and Privacy Acts are provided within statutory deadlines

65 requests were received under the Official Information Act. There were two complaints to the Ombudsman about Department replies to information requests. Both complaints resulted in the release of additional information.

92 percent of responses were provided within the statutory deadlines